Due to Enterprise Service Management (ESM) you can increase efficiency and reduce costs while using your business services throughout the company.
It is based on a service-oriented approach for the execution of activities, tasks and processes. Operations are refined, structured and automated, resulting in an optimization of your service delivery. Once implemented, ESM can be used by the different areas within your organization. A service model is created that serves as a link between supplier and inquirer in your enterprise.
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