Mannheim, August 15, 2018: syscovery Solve & Serve GmbH, provider of Enterprise Service Management, has been appointed Bronze Services Partner by ServiceNow. The syscovery Solve & Serve team demonstrated not only ServiceNow experience and technical know-how, but also a high level of customer satisfaction. The Mannheim-based IT specialist thus belongs to the exclusive circle of ServiceNow's award-winning partners.
Syscovery names Solve & Serve solutions for IT Service Management, IT Operations Management, Cloud Management, Customer Service Management and IoT as its business focus in the ServiceNow area. "ServiceNow provides a unique platform for our customers. And we have trained and experienced employees to implement customer solutions with this platform," says owner and CEO Stefan O. Billhardt. "This is now paying off. Thanks to our employees, thanks to ServiceNow and very special thanks to our customers."
The syscovery Solve & Serve also plays at the forefront of platform development: As a new ServiceNow Technology Partner, the Mannheim-based company has expanded its expertise and now also offers international solutions based on ServiceNow.
The syscovery team is proud of the current awards from ServiceNow - they prove that ServiceNow recognizes the commitment: the proven competence in implementing ServiceNow solutions, the high number of certified experts and the customer satisfaction achieved in projects (CSAT rating). Partner status was achieved in just two years. However, syscovery does not want to rest on its laurels. Together with ServiceNow, they want to continue to work on enabling digital transformation in companies. Ultimately always with the goal of sustainably improving the customer's business.