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This offer is currently only available in Germany.
Metropol Services® - Managed IT for medium-sized businesses
Syscovery Metropol Services® are managed IT services for medium-sized companies. With Metropol Services®, you support your employees, monitor your systems, have your network under control and manage your Microsoft 365, thus relieving the burden on your IT department and ensuring continuity in the event of illness, holidays or other staff shortages. Metropol Services® are modular and can be customised to suit any customer situation. So you only use and pay for what you really need. Read on to find out how we can support your company with Syscovery Metropol Services®.
Increase your availability
Metropol Services® successively increase the availability of your IT through in-built early problem detection and regular health checks for all important systems.
Create space for solutions
Metropol Services® relieve your IT staff of routine tasks and can alternatively take over entire areas of responsibility to make room for new solutions.
Make your IT more predictable
Metropol Services® are made available to you on a modular basis and can be customised on a monthly basis. This means you only use what you really need.
Take care of your business
At Syscovery, we ensure that your IT runs smoothly with our Metropol Services®. This allows you to concentrate fully on what really matters - your business.
Metropol Services® are a unique offering!
24/7 system monitoring
We take over the round-the-clock monitoring of your systems for you. This means that problems and their causes are detected as soon as they occur - an essential prerequisite for minimising downtimes. In an emergency, we intervene and keep you up to date.
Daily health check
The proactive daily health check is like a preventive check-up for your systems. We check your security systems (virus protection, backup, etc.) and key performance indicators. If necessary, you decide whether we should intervene.
State-of-the-art software incl.
We provide you with our system management software from our cloud. This gives you a range of functions for your IT that only large corporations can afford. Of course, you don't have to worry about that. That's part of our service.
Be up-to-date, be secure!
Closing security gaps and installing new updates is now part of the admin's main task. We automate these tasks and free up time for your IT staff. Whether operating system, virus scanner or application software, our system automates important updates when necessary.
Information at your fingertips
We document your system status and our work with regular reports. You are immediately informed of critical errors by e-mail. This creates real transparency. At the same time, you receive the planning basis you need to make well-founded decisions.
Virtual IT department
Of course, we are also there for you in person. We support you in any situation with additional services such as helpdesk, on-call service or holiday cover. Our team is at your disposal. Almost as if it were your own IT department.
Metropol Services® are quickly available for you!
We introduce Metropol Services® to you personally
When it comes to your IT, no questions should remain unanswered. That's why we present our offer to you in a personal meeting and clarify all the important points with you. You will receive an initial price indicator based on your requirements directly on site.
Cooperation agreement
The conclusion of an agreement between you and Syscovery is a prerequisite for us to be able to provide Metropol Services® for you in compliance with data protection regulations. You will receive all the necessary documents together with a complete overview of our managed services. If you are happy with the documents, we will continue straight away.
Onboarding and system check
Now it gets concrete. During onboarding, you decide which systems you want us to look after. We then carry out a system check to record the status of the system and provide valuable tips for improvements. Once the system has been added to our cloud-based management system, we are ready to go.
Start of service provision
The full scope of Metropol Services® is available to you on the agreed start date. You will receive very special support from Syscovery for the first 60 days. So that the transition goes smoothly and the service starts perfectly for you.
Get in touch with us!
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