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Video surveillance
Information in accordance with article 13 of the General Data Protection Regulation

Name and contact details of the controller

Syscovery Solve & Serve GmbH
Managing Director Michael König
Käfertaler Str.190
68167 Mannheim
E-mail
Phone: 0621/71768-0

Contact details of the data protection officer

Bitkom Servicegesellschaft mbH, Albrechtstraße 10, 10117 Berlin,
E-mail: , Phone: +49 30 27576524

Purposes and legal basis of data processing

Video surveillance is carried out to protect the property of the controller. It is also carried out to prevent criminal offences and to enable the prosecution of criminal offences as well as for the assertion, exercise or defence of legal claims.

The legal basis for video surveillance is Art. 6 para. 1 lit. f) GDPR, whereby our interests arise from the aforementioned purposes.

Insofar as special types of personal data are processed, this is done on the basis of Art. 9 para. 2 lit. f) GDPR.

Recipients/forwarding of data

Data will not be passed on to third parties.

Only in the event of suspected criminal offences will we pass on the data to lawyers, insurance companies and law enforcement authorities if necessary.

Other than that, the data will only be passed on if there is a legal basis for doing so. This may be the case in particular if the police or other security authorities take action as part of so-called security measures and request access to the video surveillance data.

Storage duration or criteria for determining the duration

The stored recordings are regularly overwritten and deleted after 144 hours at the latest, provided that no further storage is required to preserve evidence.</p

Information on the rights of data subjects

The data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the information specified in Art. 15 GDPR.

The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).

The data subject has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the grounds listed in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes for which it was collected (right to erasure).

The data subject has the right to obtain from the controller restriction of processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if the data subject has objected to processing, for the duration of the controller's review.

The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her. The controller will then no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims (Art. 21 GDPR).

Any data subject shall have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy, if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Art. 77 GDPR). The data subject may exercise this right before a supervisory authority in the Member State of their habitual residence, place of work or place of the alleged infringement.

In Baden-Württemberg, the competent supervisory authority is: The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.

Latest changes: 2025-05-06