AI Agents Are Changing CRM

This content is currently only available in German.

Agentic AI makes delivering world-class customer service easier, says Terence Chesire.

Agentic AI will make it much easier for companies to delight their customers with world-class service, says Terence Chesire, Vice President of Customer and Industry Workflows at ServiceNow. Agentic AI refers to autonomous AI agents that can take on tasks in customer service and help improve the overall customer experience.

Source : YouTube - ServiceNow

This content is currently only available in German.

Agentic AI makes delivering world-class customer service easier, says Terence Chesire.

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